Employee Benefits Marketplace

Benefits Administration

We Handle the Details. You Focus on Your People.

From enrollment to billing reconciliation, EBM takes the administrative burden off your HR team so you can focus on what matters most.

Benefits administration is time-consuming, complex, and unforgiving of errors. EBM provides hands-on administrative support that keeps your plans running smoothly — and your employees taken care of — every single day.

Employee Enrollment

A seamless enrollment experience for new hires, open enrollment, and qualifying life events.

  • We manage the full enrollment process from start to finish — new hires, open enrollment windows, and mid-year qualifying life events.
  • Employees receive clear, guided communication so they understand their options and make confident elections.
  • We coordinate directly with carriers to ensure timely and accurate enrollment submissions.
  • Your HR team is freed from paperwork and follow-up, with EBM handling the details end-to-end.

Billing Reconciliation

Monthly carrier invoice auditing that ensures you only pay for what you owe.

  • We audit every carrier invoice each month, line by line, to catch discrepancies before you pay them.
  • Terminated employees, coverage changes, and enrollment errors are identified and corrected promptly.
  • We reconcile invoices against your active enrollment data, eliminating overpayments and billing errors.
  • You receive a clean, verified invoice summary — no surprises, no wasted spend.

Employee Support

A dedicated resource for your employees — so your HR team doesn't have to be.

  • Employees have direct access to our team for claims questions, coverage inquiries, and carrier escalations.
  • We advocate on behalf of your employees when claims are denied or billing issues arise.
  • Our team serves as the first point of contact, reducing the volume of HR tickets your internal staff handles.
  • Employees feel supported — and HR teams get their time back.

Let EBM Take Administration Off Your Plate

Schedule a consultation and find out how much time and money you could save.

Request a Consultation